Client Reviews

I felt as if my case was in great hands! Everyone is extremely amazing and I thank everyone for helping me with a very difficult time!

Kari Hudnall, Toledo, Ohio

When asked to rate Attorney Mike Bruno and the staff at Charles E. Boyk Law Offices, LLC, Andre Parker was quick to provide us with raving reviews.

“Everybody was polite, from my first time walking in the office,” Andre said.

We asked Andre for any suggestions he may have on how we can improve.

His reply?

“You’ve got a well-oiled machine already up and running!”

Andre Parker – Toledo, Ohio

When asked about the best part of her experience with the Charles E. Boyk Law Offices, LLC, Deborah Coman’s response was simple:

“Getting justice.”

She was also pleased that worker’s compensation paralegal Cynthia Walborn was so patient with her.

“Cynthia was very patient with me [even when] I was not always so understanding.”

We were pleased to read Deborah’s review of the firm and her experience, which gave us 4’s and 5’s, with 5 being “Very Satisfied”, on the following:

– The staff keeping her informed about what was happening in her case

– Returning her phone calls promptly

– Satisfaction with the work that our firm did on her case

– The professionalism and courteousness that she received both on the phone and when she visited the office

We greatly appreciate the kind words that Deborah had to say about our office and always welcome any and all feedback from our clients.

Deborah Coman – Toledo, Ohio

This wasn’t the first time that Charles Boyk Law Offices handled a case for Melanie Marchbanks.

She chose our firm after being injured in an accident at the same time that her sister worked in our office. When Melanie was injured in another unfortunate accident, she did not hesitate to come back.

When asked about the best part of her experience with Charles Boyk Law Offices, Melanie was quick to tell us that she appreciated the fact that we constantly contacted her about her case and that her inquiries were always replied to in a quick manner.

Melanie was also so pleased that she gave us a 5 out of 5 on satisfaction with the work that we did on her case.

Thanks, Melanie!

Melanie Marchbanks

When Antoinette Cobble needed help with handling her daughter’s auto accident claim, she turned to the Charles E. Boyk Law Offices for assistance.

We asked Antoinette to rate the service that we provided to her and her family, and these were the awesome marks that she gave us:

Has the staff at Charles E. Boyk Law Offices kept you informed about what is happening to your case? 5 out of 5

Has the Charles E. Boyk Law Offices returned your calls promptly? 5 out of 5

How satisfied are you with the work the Charles E. Boyk Law Offices have done with your case? 5 out of 5

Were the staff members professional and courteous to you both on the phone and when you visited the office? 5 out of 5

The best part of my experience with the Charles E. Boyk Law Offices, LLC was everything! Antoinette said. They were on every point.

The attorneys and staff in our office would like to extend a heartfelt thanks to Antoinette and her family for the perfect rating and kind words and we look forward to being their lifelong law firm!

Antoinette Cobble

When asked about being kept informed about the status of his case and whether his calls were returned promptly, our client Wilfredo Beltran gave Charles Boyk Law Offices the highest-possible rankings of 5 out of 5.

Boyk Law was also ranked 5 out of 5 on satisfaction with the work performed on his case, and the staff members being professional and courteous over the phone and during office visits.

We asked Wilfredo to give us comments on his experience and he simply summed it up with, Good job!

Wilfredo Beltran, Jr.

Dealing with a car accident claim can be very frustrating and time consuming for most people. That is one of the reasons why hiring an attorney can help speed up the process and take the guesswork out of dealing with the insurance company.

That is exactly what Christopher Yglesias did and he couldn’t be happier with the result.

“The best part of my experience with Charles Boyk Law Offices was that my case was resolved very quickly,” Christopher said.

Christopher gave us five out of five stars on all survey questions, including “Have your calls been returned promptly” and “How satisfied are you with the work performed on your case?”

“Everything was just great,” Christopher said. “Everyone was very courteous and professional.”

Thanks, Mr. Yglesias, for your kind words and continued support!

Christopher Yglesias

When asked how many lawyers he had hired in the past, Josh was quick to tell us that not only was Mike Bruno the first attorney that he had ever hired, but that the experience was great.

“They [the firm] always kept their word on deadlines and procedures,” Josh said. “I would definitely recommend them to anyone.”

Josh rated Mike Bruno and the Charles Boyk Law Offices the highest score of 5 out of 5 on every question, including:

– Keeping him informed about what was happening in his case

– Returning his phone calls promptly

– Trustworthiness

– Responsiveness

– Keeping him informed

– Courteousness and professionalism of the staff both on the phone and during office visits

Thanks, Josh, for such a raving review and we are proud to serve you!

Joshua Hodge

Out of all of the things that Linda Houghteling appreciated about working with Charles Boyk Law Offices, the one thing that really struck her as especially great was the open communication.

“They listened well to everything I had to say and took it and ran with it,” Linda said. She liked that she was always kept informed on what was going on with her case, that her phone calls were retuned promptly, and that the attorneys and staff were always very professional in courteous to her both over the phone and in person.

“This is a great team to have on your side and you will not be sorry if you hire them too!” Linda said.

Thank you, Linda, for your kind words! We appreciate the honest feedback!

Linda Houghteling

As a worker’s compensation client, sometimes there lags of time while waiting for the Ohio Bureau of Worker’s Compensation to make their decision. That is why it is important for an attorney to always keep the client updated during those lags.Chad Smith was pleased with the way that he was always kept informed about his case. He believed that his calls were returned promptly and that the staff members were professional and courteous both on the phone and during visits to the office.

When asked to describe the best part of his experience with the Charles E. Boyk Law Offices, LLC, Chad’s response was:

“Prompt call  back, friendly, and great help with everything.”

Thanks, Chad, for the great feedback, and it was great working for you!

Chad Smith

The one things that really stuck with Angela Winterhalter was the way she was treated during the first meeting with Charles Boyk Law Offices.

“The best part of my experience with the Charles Boyk Law Offices was the first day we met with them because I had a lot of anxiety after the car accident and everyone was very compassionate, patient and professional.”

Angela also gave the firm 5 out 5 stars for the following:

– The staff at Charles Boyk Law Offices keeping her informed about what was happening in her case

– The Charles Boyk Law Offices returning her calls promptly

– Her satisfaction with the work that the Charles Boyk Law Offices had done on her case

– The staff members being professional and courteous to her on both the phone and when she visited the office

Thanks, Angela, for the kind words and great feedback!

Angela Winterhalter

The quality of service I received was great. I was kept up to date with everything and had no worries.

I am satisifed with the handling of my case and it seems like everyone worked as hard as the could on the case. I felt like I was informed about everything all of the time. Everything was super!

DaVon Motley

The biggest challenge of this case I think was not being able to walk without help of some sort of device for over six months,” Alyssa said. “But hiring an attorney helped. The office took care of the entire lawsuit process, from filing to insurance to finding the doctors that could help me best. It was all about how to help me get better.

“Had I not hired Chuck, I would be lost in the pile of medical bills and creditor calls and have no idea even where to start,” Alyssa said. “Now we’re going to be able to buy a house and start going to school. We’ll also be able to put away money for my son’s college tuition.”

Alyssa Jones

The best part of my experience with the Charles Boyk Law Offices was the peace of mind of knowing that someone had my best interest in their mind. Also, the courterous manner in which I was treated every time I called, was in the office, or for court.

Continue your excellent business practice!

Patricia Hanthorn