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Boyk Law Uses Technology to Help Clients

Communicating with clients is a priority at Charles E. Boyk Law Offices. We have invested in the best technology platforms to onboard clients, respond to issues, and answer inquiries quickly, even after hours.

Charles Boyk Law has integrated advanced case management software that allows us to communicate with clients by phone, chat, or text messages, 24 hours a day, 7 days a week, including weekends or holidays. This software also allows us to monitor and manage communication with our clients to improve responsiveness and identify questions or concerns early.

Boyk Law has partnered with a legal technology service that enables our attorneys to provide video updates to their clients. As a case progresses through the various stages of the legal system, the client receives a link to a video from their attorney, explaining what is going on and what happens next. It also offers them video answers to many FAQs.

Even with 11 Charles E. Boyk Law Office locations across NW Ohio and SE Michigan, it can be very difficult for a client who is injured or has difficulty traveling to come to us.

Clients can meet with representatives from Charles Boyk Law Offices remotely via video or phone call. In certain cases, court proceedings, such as depositions, can be conducted in one of our office locations, or remotely using Zoom or other video conferencing platforms. Boyk Law also uses an online service to sign contracts electronically.

Our www.charlesboyk-law.com website is constantly refined to provide an excellent customer service experience. It is designed to be a great resource to meet our attorneys and professional staff or chat with our intake specialists on a free online case evaluation to determine how we can help.

Visitors to our website can examine past case results, read client reviews, discover the latest legal news and information, or watch engaging and educational legal videos.

While technology can be an amazing communication tool, our clients can also expect our office to reach out occasionally, just to see how they are doing. That’s the Charles Boyk way.

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