First and foremost, be honest. Do not exaggerate the situation or claim your child had certain dental treatments that you know he/she did not indeed have. Your own dishonesty will hurt you in the long-run. Do not be frightened to admit that you don't know about something. It is understood that many times parents were not allowed to go in the back rooms at Small Smiles, so they may be unaware of the specifics of the treatment their child received. Thirdly, do not take out your anger on or retaliate against any of the staff related to Small Smiles dental clinics. Update your contact information frequently. It is imperative that we are able to get a hold of you at any time, so keep your contact info up to date. Next, return paperwork immediately. Anytime a document is given to you, it is important to return the document as soon as possible in order to help speed along the case. The sixth step is to simply ask questions. At any point you don't understand something, just ask! You also want to make sure that everything is documented. Any paperwork having to do with Small Smiles needs to be kept in one place, that way it's easier to maintain and find what you need at the time you need it. The next step is imperative, do not speak with anyone from the insurance company or Small Smiles without at first speaking with your attorney. If asked any questions by anyone other than your attorney, politely tell that person they can direct all future phone calls to your lawyer or just simply hang up. The ninth step is to not accept any settlement offers from Small Smiles. If you are contacted by Small Smiles or an insurance company representing Small Smiles and given an offer for a settlement, do not accept without first speaking with a child injury lawyer. Lastly, hire an attorney whose expertise involve helping injured children. It is important to find a lawyer that will fight for your rights as well as the rights of your child.
If you or someone you know has been a patient of a Small Smiles dental clinic, you may have a case. Call Charles E. Boyk Law Offices, LLC at 419.241.1395 or toll-free at 1.800.637.8170 to schedule a free consultation today.